WorldThe GuardianFlight chaos for hundreds of thousands was caused in ‘millisecond’ by software error
A software bug in the UK's air traffic control system caused a six-hour outage in a millisecond, disrupting hundreds of thousands of passengers and prompting calls for the CEO to be sacked.
Error first occurred at 10am but major incident was not declared until 12.30pm, says report
A software defect in the UK's National Air Traffic Services system corrupted flight data in a millisecond, causing a six-hour outage and mass cancellations across the UK.
The fault first struck at 10am but a major incident was not declared until 12.30pm, and Ryanair is demanding the dismissal of Nats CEO Martin Rolfe over the third major UK air traffic failure since summer 2023.
The Civil Aviation Authority will now investigate Nats' findings, while airlines are calling for compensation and a credible plan to prevent further disruptions.
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