NewsThe AgeWhy new foldable devices are cracking and what Apple is doing to help
Apple's new foldable iPhone Duo is cracking along the centre crease after just hours or days of use, and Apple is offering replacements through AppleCare.
Apple’s biggest new product in years is drawing a growing number of complaints from customers who say the foldable display cracked after just hours or days of use.
Apple's new foldable iPhone Duo, which went on sale last Friday, is drawing complaints from customers whose inner displays cracked within hours or days of use.
Customers reported a crunching sound when unfolding the phone followed by a large crack along the centre crease, with Bloomberg independently verifying the issue with more than half a dozen buyers.
Apple acknowledged the problem and said affected customers should contact AppleCare for a replacement, noting most units are not impacted.
If you bought an iPhone Duo and notice a crunching sound or display issues when unfolding it, Apple says to contact AppleCare for a replacement.
Five minutes for you
More from Cuppa
Virgin Australia announces $12 hot chips now available to economy passengers in exciting menu updateVirgin Australia is now selling hot chips on flights longer than 1.5 hours for $12, in what the airline says is a first for any Australian carrier.
Russia, Ukraine begin US-brokered ceasefire in OleshkyA limited ceasefire between Russia and Ukraine has begun in the occupied city of Oleshky, brokered by US First Lady Melania Trump, to allow humanitarian aid to reach trapped residents.
The 'growing' health threat now responsible for one in 10 Australian deathsDementia has passed 10 per cent of all Australian deaths for the first time, with women accounting for more than 60 per cent of those deaths.
Labor condemns One Nation cartoons depicting Penny Wong being murdered as Hanson says videos ‘not going anywhere’Labor is calling out Pauline Hanson over One Nation cartoons showing Penny Wong being killed, as the AFP commissioner links heated political rhetoric to rising threats against politicians.
Leading Australian caravan maker collapses into administrationVictorian caravan maker Essential Caravans has collapsed into administration, the third Australian caravan business to fail in just two months.
Israel heads to polls for pivotal election defined by security and democracyIsraelis are voting in a tight election between incumbent PM Benjamin Netanyahu and former military chief Gadi Eisenkot, with neither bloc expected to win a majority.
Dementia now causing 10% of all Australian deathsDementia caused 10% of all Australian deaths last year for the first time ever, double the rate from two decades ago, with experts calling for urgent funding.
The fight for Jaysley Beck: how her grieving mother turned detective - and took on the militaryA British mother has spent five years fighting the military for answers after her 19-year-old soldier daughter took her own life following sexual assault and harassment.
What readers are saying