I noticed a customer review I think might be fake. In Australia, are businesses allowed to do this?
A Sydney reader spotted fake stock-photo testimonials on a nanny service website — a reminder that fake reviews are illegal under Australian Consumer Law but hard to police.
False testimonials are prohibited under Australian consumer law, writes policy professional Kat George, but they are also very hard to police Read more Australian customer service questions While looking at the website for NannyLane Australia, which bills itself as “the Uber for Nannies”, I noticed
More from Cuppa
Apple's iPhone 18 goes on sale as customers line up at stores worldwideApple's iPhone 18 is now on sale worldwide, starting at $1,199 for the Pro model, with a new AI-powered Siri and upgraded camera features.
Are tea, coffee, red meat and alcohol giving you dangerous levels of iron?A new review finds that what you eat and drink, including tea, coffee, red meat and alcohol, can affect how much iron your body absorbs, which matters if you have iron overload.
NASA spacecraft discovers a huge new crater on the moonNASA found a massive new moon crater bigger than the Roman Colosseum, caused by an asteroid or comet impact two years ago that nobody noticed at the time.
Google's new 'CC' is an AI agent that helps families run their householdsGoogle has relaunched its CC AI agent as a household organiser for families, helping manage schedules, school emails, meal plans and shared to-do lists.
SpaceX to fly more NASA crews to space station under expanded $5.92 billion dealNASA has handed SpaceX a $946 million contract for three more astronaut missions to the International Space Station, extending the partnership through 2030.
Coffee on the nanoscale: Graphene oxide membrane removes half the caffeine while retaining key compoundsAustralian researchers at UNSW have developed a graphene oxide membrane that removes about half the caffeine from already-brewed coffee while keeping its flavour compounds intact.
China extending sea dominion to Batanes?China's Coast Guard is now patrolling waters east of the Philippines' Batanes islands, raising fears Beijing is expanding its maritime claims beyond the South China Sea.
Women and girls pay high price in DR Congo Ebola outbreakWomen and girls make up more than half of confirmed Ebola cases in the DR Congo outbreak, largely because they bear the burden of caring for the sick at home.